🎥 Investigating Client Rescore Hawaiian Bros

I review re-scores and consult with Matt on judgment calls. I only process re-scores without Matt's help when correcting obvious errors on our part.  

 

Aloha Julio,

I'm going to defer to Matt for his guidance on this one.  I believe the reason that it was marked "no" is because of this in the narrative: 

Overall, the meal was a bit lackluster. That was because the Luau Pig and its drippings tasted mostly greasy. It was moist but had little smoky-salty taste. I used the pineapple barbecue sauce to try and mask the greasy taste. 
 
However, the shopper also only gave a 3 for the overall rating, so points were lost for that as well.  Probably because of the same reason shopper marked NO for the pork.  
 
Thanks!
 
 
Julie Simbro

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