🕵️ Difficult Locations - When to Archive & Replace and When to Try to Work With Shoppers
Step-by-Step Process
1. 📍 Confirm Location Status
Check if the location is on the Difficult Locations list and just keep this in mind while making a decision.
Click to View Difficult Locations
| State | City | Location | Scheduler |
|---|---|---|---|
| AR | Bentonville | Hawaiian Bros | Deva |
| AR | Springdale | Hawaiian Bros | Deva |
| CA | Gilroy | Williamson Dickie's | Deva |
| CA | Goleta | Finney's Crafthouse | Julie |
| CA | San Luis Obispo | Finney's Crafthouse | Julie |
| CA | Santa Barbara | Finney's Crafthouse | Julie |
| IA | Davenport | Hawaiian Bros | Deva |
| IL | Carbondale | Buffalo Wild Wings | Julie |
| IL | Edwardsville | Buffalo Wild Wings, Hawaiian Bros | Julie, Deva |
| IL | Mount Vernon | Buffalo Wild Wings | Julie |
| IL | O'Fallon | Buffalo Wild Wings, Hawaiian Bros | Julie, Deva |
| KS | Manhattan | Hawaiian Bros | Deva |
| KS | Topeka | Scrub Hub | Julie |
| LA | Lake Charles | Salata | Deva |
| LA | Lafayette | Buffalo Wild Wings | Julie |
| MI | Big Rapids | Buffalo Wild Wings | Julie |
| MI | Gaylord | Buffalo Wild Wings | Julie |
| MI | Marquette | Buffalo Wild Wings | Julie |
| MI | Mt Pleasant | Buffalo Wild Wings | Julie |
| MI | Petoskey | Buffalo Wild Wings | Julie |
| MI | Sault Sainte Marie | Buffalo Wild Wings | Julie |
| MI | Traverse City | Buffalo Wild Wings | Julie |
| MO | Cape Girardeau | Buffalo Wild Wings | Julie |
| MO | Excelsior Springs | NASB | Julie |
| MO | Florissant | Hawaiian Bros | Deva |
| MO | Lake Ozark | Buffalo Wild Wings | Julie |
| MO | Lexington | NASB | Julie |
| MO | Poplar Bluff | Buffalo Wild Wings | Julie |
| MO | Rolla | Buffalo Wild Wings | Julie |
| MO | Sikeston | Buffalo Wild Wings | Julie |
| MO | St. Joseph | NASB | Julie |
| MO | St. Robert | Buffalo Wild Wings | Julie |
| TX | Baytown | Salata | Deva |
| TX | College Station | Salata | Deva |
| TX | Corpus Christi | Water Street Seafood Company | Julie |
| TX | Midland | Hawaiian Bros | Deva |
| TX | Stephenville | Hard Eight BBQ | Deva |
| TX | Wichita Falls | Hawaiian Bros | Deva |
⚠️ If a shop is on this list, always ask the scheduler for approval before taking any action.
2. 📅 Check End Date
Is the shop within the final 5 days of the month or assignment period? Check the end date in survey explorer for the TRUE last day to be completed. That is only visible on our end. The shoppers do not see the end date.
- If YES: Stop and ask scheduler before taking action
- If NO: Proceed to next step
3. 🔄 Check Shop Swap Availability
In the survey explorer, check for available shops matching the correct time/type to see if there is on available we can easily swap it for.
- If YES: Pause and ask scheduler about swapping
- If NO: Proceed to next step
4. 🚧 No Swaps Available - Hard Location
- Ask the scheduler to Archive and replace the shop
- Do NOT notify the shopper yet
- Wait for scheduler confirmation that we can not use the shop. We may sometimes make exceptions.
- If confirmed unusable, email the shopper if the shop cannot be used, inviting them to contact the scheduler if they would like to attempt it another day.
5. 📋 No Swaps Available - Easy Location
- Ask the scheduler to Archive and replace the shop
- Email the shopper if the shop cannot be used, inviting them to contact the scheduler if they would like to attempt it another day.
Quick Reference
"When In Doubt, Ask the Scheduler!" 🤔
- Always consult the scheduler on "difficult" locations
- Check the system if unsure about end dates
🌟 Keeping these steps handy helps protect client relationships and handle challenges smoothly! 💪
