⚠️ ⛔️ 🚫 Client Concerns
No client concerns at this time. We rarely hear from them. They have never asked for a rescore.
🛍 Shop Type: Dine in & Drive Thru
Shopper Pay: $15 Drive Thru, $20 Dine In
Reimbursement: $25
❗Difficult Locations:
There's only one location and it is very difficult.
📅 Scheduling Concerns:
Shop Frequency: 3 Shops per Month
Rotation: No rotation, keep it reasonable
Blackout Dates
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Shops need to be at least 3 days apart.
What to consider if the shopper wants to reschedule: Look at all shops for the month for that location, and then at the blackout dates above.
Scheduler Notes: Main issue is this is a difficult area.
✏️ Editing Concerns:
Missing Photos: With caution, we can use with some photos missing, but use good judgment. If a food photo is missing, as long as there are NO points deducted for food, it's fine. Warn shopper that client may reject. Only do this if everything else, such as descriptions and narrative is excellent.
⏰️ Wrong Time: If it's an hour off, warn the shopper. Shoppers get to choose lunch or dinner, so this shouldn't be an issue.
📅 Wrong Date:
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If the shopper went on the wrong date, verify with scheduling to ensure it’s not scheduled too close to another shop.
Notes for Editor: The client changes ordering requirements every now and then, so check guidelines.
What to consider if you need to ask the shopper to redo: Check to see what other shops are already schedule and try to make it at least 3 days from another shop.
