⚠️ ⛔️ 🚫 Client Concerns
This client doesn't seem to have any concerns. Shoppers do a great job. Occasionally we will get asked for a re-score but it's mostly because they decided to give someone grace on something.
Client Contact: Eric Lysaker is the CEO. elysaker@woodlandshospitality.com
Nanette McWhertor is a consultant hired by Woodland Hospitality (AKA Black Walnut Cafe) nanettemcwhertor@gmail.com
Eric has Nannette pretty much run everything and makes decisions, ask for changes, etc.
Billing Contact: Dylan Key dkey@bfvss.com
Nanette McWhertor is a consultant hired by Woodland Hospitality (AKA Black Walnut Cafe) nanettemcwhertor@gmail.com
Eric has Nannette pretty much run everything and makes decisions, ask for changes, etc.
Billing Contact: Dylan Key dkey@bfvss.com
🛍 Shop Type: Breakfast Dine In, Lunch Dine In, Dinner Dine In
Billing Rate: $55 plus reimbursement
Shopper Pay: $10
Reimbursement: $50
📅 Scheduling:
Shop Frequency: 2 Shops per Month per location. We alternate the schedule on the route. manager so we mix up breakfast, lunch and dinner.
Shopper Rotation: Shopper can't repeat a visit for 60 Days
Blackout Dates
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Try to keep shops within 5 days apart. This client is easy to schedule and this shouldn't be an issue.
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What to consider if the shopper wants to reschedule: Look at all shops for the month for that location, and then at the blackout dates above to make sure not too close to another shop.
✏️ Editing Concerns:
Missing Photos: With caution, we can use with some photos missing, but use good judgment. If a food photo is missing, as long as there are NO points deducted for food, it's fine. Warn shopper that client may reject. Only do this if everything else, such as descriptions and narrative is excellent.
⏰️ Wrong Time: If it's an hour off, warn the shopper. If it's the wrong meal period, check for an available shop to arrange a swap.
📅 Wrong Date:
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If the shopper went on the wrong date, verify with scheduling to ensure it’s not scheduled too close to another shop.
