โ ๏ธ โ๏ธ ๐ซ Client Concerns
These are always targeted time frame/day of week shops. Look at survey summary before allowing a reschedule, or scheduling. Blackout dates should prevent anything too crazy. This client is super easy going.
๐ Shop Type: Lunch Dine In, Dinner Dine In,
Shopper Pay: $15 Bar, $10 Dining Room
Reimbursement: $50
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Scheduling Concerns:
Shop Frequency: Just upon request
Rotation: We do these so infrequently, I don't worry about rotation. He usually just gives us a group at a time. often challenges results. Double-check all summary notes to ensure accuracy.
Blackout Dates
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See survey summary. Each shop will have a specific date/time
What to consider if the shopper wants to reschedule: Look at all shops for the. month for that location, and then at the blackout dates in survey summary. .
Scheduler Notes: Pay attention blackout dates and summary notes for targeted time info.
โ๏ธ Editing Concerns:
Missing Photos: With caution, we can use with some photos missing, but use good judgment. If a food photo is missing, as long as there are NO points deducted for food, it's fine. Warn shopper that client may reject. Only do this if everything else, such as descriptions and narrative is excellent.
โฐ๏ธ Wrong Time: If it's an hour off, warn the shopper. If it's the meal period, check for an available shop to arrange a swap.
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Wrong Date:
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If the shopper went on the wrong date, check in the survey summary to see what date they are supposed to go. We might be able to swap it if we have one available for the day they did it on. Reach out to scheduler.
Notes for Editor: The main thing is checking the survey summary to make sure you read the notes on date they were supposed to do the shop. If they don't order the correct item, it's fine. This client won't be picky or care.
What to consider if you need to ask the shopper to redo: For these, I honestly would not ask a shopper to redo. If they do it so completely wrong that we can't use it, they are already out $50. I would just ask scheduler to help Archive & Replace or see if there's something we can swap it out to.