Responding to Online Reviews

This section has multiple short videos demonstrating how to respond to reviews, depending on the type of review.

  1. Overview
  2. Responding to Online Reviews

🎥 Answering Online Reviews with AI

Answering online reviews with AI.

🎥 Responding to 5-Star Reviews

This video shows you how to respond to 5-Star Hawaiian Bros reviews. Here is the prompt I use: ❤Reply to Positive hawaiian bros review You will be responding to 5-star review ...

🎥 Responding to 4-Star Reviews on Google & Yelp

This video shows you how to respond to 4-Star Hawaiian Bros reviews on Google & Yelp. Here is the prompt I use when they mention something negative: 💩Negative Hawaiian Bro ...

🎥 Responding to Door Dash & Uber Eats Negative Reviews

I'll show you how to respond to negative Door Dash and Uber Eats using AI. Below is the prompt that I use: Responding to Door Dash & Uber Eats Negative Reviews Respond to ...

🎥 Responding to Negative Grub Hub Reviews

I'll show you how to respond to negative Grub Hub reviews. If there is a driver complaint, we need to flag in Grub Hub so they will remove it. Here's m my prompt: Respondin ...

🎥 Respond to Negative Google & Yelp Reviews Using the Winback Form

In the video below, I'll show you how to respond to negative Google & Yelp reviews, using the "Winback Form". Below is the prompt: Winback Form Prompt: You will be respo ...

🎥 What to do When WIN BACK form Submitted

Once you submit the win-back form, guests may respond with their contact information. Simply assign the Hawaiian Bros team to the review so they can handle the response. Assign to ...

🎥 Responding to Problem Reviews

In this video, we'll cover reviews that need flagged for reporting, due to cultural appropriation, or just blasting Hawaiian Bros.

Adding New User to Momos

Here's how to easily add client users to Momos: